Bills & Payments
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Water bills go up in April – how much more will you pay?
Average water bills across England and Wales will rise by 5.4% or around £33 per year from April 2026. Find out how much more you'll pay and what to do if you're struggling.
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Self-assessment deadline approaches - what to do if you can't pay
You must file your online tax return and pay your bill by 31 January 2026 for the 2024/25 tax year, but you can set up a payment plan if you can't afford the bill.
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Blue Monday – get help if you’re struggling with bills this January
By the time Blue Monday rolls round, many of us are running on fumes, but there's support available if you're struggling to pay your bills.
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Energy bills set to go up by £108 per year
By 2031, the average bill will rise by £108 a year to cover bills with £48 going towards gas and £60 towards electricity.
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Around 200,000 people on benefits could get energy debt cancelled
Nearly 200,000 people on benefits could have their energy debt cancelled, under Ofgem plans that could come into force early next year. Should the scheme go ahead, around £500 million worth of energy debt could be written off.
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Millions of families to get £150 off energy bills - how to claim
This winter, more than 250,000 families will get letters confirming they’ll get £150 off their energy bills. The Warm Home Discount is usually applied automatically if you qualify, but some households will need to provide additional information to get this support.
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Energy tariffs with lower standing charges coming from January
Ofgem requires every energy supplier to offer at least one tariff with lower standing charges. Here's what this means for you.
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How to stay warm this winter as energy bills keep rising
Many households struggle with energy bills. Here are some tips on staying warm this winter and ways to get support if you can't pay your bills.
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More households fall behind on basic bills - what to do if you're struggling
More families in the UK struggle to afford basic bills, but there is help available if you're struggling.
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Tips for filling out your tax return in 2022
Get all the advice you need ahead of filling out your self-assessment tax return this year.
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Single? Here are 13 ways to save when living alone
Living alone and want to know how you can save money? Take a look at our blog for our top tips.
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How long does it take for Direct Debit to be returned unpaid?
Direct Debits can be returned unpaid if you don’t have enough money in your account. This guide will take you through what that means for your account.
Read moreWhat happens if you cancel a Direct Debit?
If you have cancelled a Direct Debit and wonder if the company can still take the money, read more on our guide for what you can do to save your money.
Read moreBought cover from a catalogue company? How to get a refund
Customers of catalogue companies Ace or Studio could claim.
Read moreIssues fixed with Faster Payments and transfers from salary to card
We have now fixed the issues some customers experienced when making online payments and transferring money from their salary to their card.
Read moreWhy is my broadband speed slow all of a sudden?
Ensure you get the broadband speed you pay for.
Read moreWhat is Bank Wizard? How it can affect payments you make
You might need to enter a reference when setting up a Faster Payment or standing order and here's why.
Read moreWhat is the difference between BACS and Faster Payments?
Make sure you understand BACS and Faster Payments.
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